Privacy Policy

Last updated: September 22, 2026

Heritage Bullion Archive respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect:

• Identity and contact information, such as your name, email address, telephone number, billing address, and shipping address;
• Order and transaction information, such as products purchased, order value, payment status, returns, and customer-service history;
• Payment information, which is processed by authorized payment providers. We generally do not store complete payment-card numbers;
• Account information, such as login credentials and saved preferences when you create an account;
• Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring URLs, and interactions with the website; and
• Communications, including messages, reviews, requests, and other information you provide to us.

How We Use Information

We may use personal information to:

• Process payments, fulfill orders, arrange delivery, and handle returns;
• Create and manage customer accounts;
• Provide customer service and respond to requests;
• Send order, account, security, and service communications;
• Operate, personalize, analyze, and improve our website and services;
• Prevent fraud, abuse, security incidents, and unlawful activity;
• Comply with legal, tax, accounting, regulatory, and recordkeeping obligations; and
• Send marketing communications when permitted by law and consistent with your preferences.

How We Disclose Information

We do not sell personal information for money.

We may disclose information to service providers and business partners that help us operate our business, including:

• Shopify;
• Payment processors;
• Fraud-prevention providers;
• Fulfillment partners;
• Shipping carriers;
• Customer-support tools;
• Analytics providers;
• Advertising providers; and
• Professional advisers.

We may also disclose information when required by law, to protect rights and safety, to investigate suspected fraud or misuse, or in connection with a merger, financing, acquisition, reorganization, or sale of business assets.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to keep the website functioning, remember preferences, understand traffic, measure performance, prevent fraud, and support advertising.

Browser and device settings may allow you to control certain cookies. Disabling cookies may affect website functionality.

Marketing Choices

You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us.

You may still receive non-promotional communications concerning orders, account security, policy updates, or customer service.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

Retention periods vary according to the type of information and the purpose for which it is used.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights to request:

• Access to your personal information;
• Correction of inaccurate information;
• Deletion of certain personal information;
• Restriction of certain processing;
• Portability of your personal information;
• Information about how your personal information is used or disclosed; or
• An opt-out from certain forms of processing.

These rights may be subject to legal exceptions and identity verification.

To submit a privacy request, email support@heritagebullionarchive.com. We will not discriminate against you for exercising a privacy right provided by law.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Purchases are intended for adults who can enter into a binding contract.

Third-Party Links

Our website may link to third-party websites or services. Their privacy and security practices are governed by their own policies, and Heritage Bullion Archive is not responsible for those practices.

International Data Transfers

Our service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used for cross-border transfers.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

The revised version will be posted with a new “Last updated” date.

Contact Us

For questions or requests concerning this Privacy Policy, email support@heritagebullionarchive.com.